How you can help yourself and us

You can play your part in helping Ely Bridge Surgery to give you a better quality of care by:

Being informed about your health or condition, by asking questions and discussing your care with the doctor or nurse. This will help you make decisions based on better knowledge and understanding.

Knowing you medical history and whether you are allergic to any medicines.

Answering questions about your health frankly and honestly.

Being considerate towards other people using the surgery and towards staff running our services.

Taking care of any loaned equipment and returning it promptly when no longer required.

Accepting our advice on vaccination, immunisation and health screening programmes.

Managing your own health and well being by maintaining a healthy life-style, for example by taking regular exercise and having a varied healthy diet.

Ensuring requests for home visits are made before 10.30 am, which should only be made when you  are too ill or medically unfit to attend an appointment at the surgery.

We need you help if we are to continue to improve our services to you.